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.jar logo freezes and .exe cant get past checking launcher version


ANDlREW

Question

Launcher Version: whichever one is the newest

Operating System: Windows 7 32 bit

Java Version: java 7 32-bit

Antivirus Program: Norton

Description of Problem:

I have tried many solutions to solve why this launcher wont work. I download the launcher and click on .exe version and it downloads successfully then When i click on it again it shows checking launcher version then gets stuck and goes away almost instantly. The .jar version I try to open with java but it freezes with the logo in the middle of my screen until I reboot my computer. i have checked to make sure my java version matches my OS and i have disabled my norton AV and re-downloaded and ran both .jar and .exe and still this does not work. I don't know if i forgot anything because I have spent a many hours today and yesterday trying to get this to work. If someone has any suggestions they would be extremely welcome and if there is nothing left to try I can accept that.

Error Messages:

Error Log:




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4 answers to this question

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i have this exact same problem, I'm glad that i am not the only one

the only thing that i can think of doing is posting your log, so the Mods can take a look at it

There's no log if the launcher hasn't run.

OP: Do you have a firewall active, other than Norton? Those can cause similar problems.

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