Okay, so, don't mean to be rude, but, all of you guys with white list issues... did you try looking at the actual site for the server?
http://www.minervasrealm.com/home
They reset the server for an update, EVERYTHING is wiped, NO EXCEPTIONS (except stuff you bought at donor shop, to my understanding). Right now, only a few people are white listed as they are doing tests. When the tests are done, they will restore everybody else to the white list.