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Migrated account issues


Question

Posted

Launcher Version: Latest Version

Operating System: Latest version of Windows 7

Java Version: Latest Version

Antivirus Program: Don't know why you need this, but I have Kaspersky Antivirus 2012

Description of Problem:

I have a migrated account, so I have to login using my email address. However, whenever I try, I get the error saying, "Incorrect UsernameField/PasswordField combination" even though both are correct.

EDIT: I forgot that I changed my password and kept putting in my old password. Sorry for the inconvenience!

Error Messages:

Incorrect UsernameField/PasswordField combination

Error Log:


 

1 answer to this question

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Posted

Just so you know, if you ever need to submit another bug report, we really need more info that "Most recent version". And the reason we ask for your AV is because often it will block the Launchers access to the internet which will lead to incomplete/corrupt downloads that cause about 90% of all errors.

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