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How do I report issues with the website?


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I couldn't find a way to report a problem with the site anywhere so thought I would just make an account and post it here. If there is a place to do this please let me know!


Im having two issues, Firstly on this site some pages extremely slow/laggy. From Discord chat?

This page for example

http://www.technicpack.net/modpack/tekkit-legends.735902

Its almost like as if as the page is loading my browser is having a heart attack and starts to chug and slow down. If it dosnt freeze up once it loads its seems to be fine but its a common problem with alot of the pages.

-Its more noticeable in firefox, I do have ad block installed but even disabling it dosnt change anything.
-It may be a coincidence but it seems to stop once Discord is fully loaded.

Im not sure if others are having a similar issue but might be worth a look into.

------

Secondly the other Issue is for some reason all text boxes are white and the text is a light grey making it extremely hard to see.

I know I can change the font colour in the main text while typing but thats a pain. And there is no way to change it for the title or tags field.

58129e52adf33_WebsiteIssue.thumb.JPG.b96

 

 

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23 minutes ago, 00zim00 said:

I couldn't find a way to report a problem with the site anywhere so thought I would just make an account and post it here. If there is a place to do this please let me know!


Im having two issues, Firstly on this site some pages extremely slow/laggy. From Discord chat?

This page for example

http://www.technicpack.net/modpack/tekkit-legends.735902

Its almost like as if as the page is loading my browser is having a heart attack and starts to chug and slow down. If it dosnt freeze up once it loads its seems to be fine but its a common problem with alot of the pages.

-Its more noticeable in firefox, I do have ad block installed but even disabling it dosnt change anything.
-It may be a coincidence but it seems to stop once Discord is fully loaded.

Im not sure if others are having a similar issue but might be worth a look into.

------

Secondly the other Issue is for some reason all text boxes are white and the text is a light grey making it extremely hard to see.

I know I can change the font colour in the main text while typing but thats a pain. And there is no way to change it for the title or tags field.

58129e52adf33_WebsiteIssue.thumb.JPG.b96

 

 

Yes text boxes are white. It is killing me. Has been like this for months now.

As for webpages being super slow in loading. You probably tried to load something while the site was having issues(it is usually having issues most of the time from my experience).

However there is planned downtime tonight. Hopefully the slowness will be addressed.

From Discord:
"We will be performing maintenance on our servers at midnight tonight EDT. Maintenance is expected to last 2 hours, but may be longer. You can keep an eye on our server status at http://status.technicpack.net/ This will be affecting all of our major services. The platform and launcher will be unavailable during this time. We appreciate your patience and understanding as we work harder to improve the stability and performance of the whole platform."

 

As for the forums. Nothing will be done to them afaik. The forum software is actually being replaced with Discourse, no ETA when that will be done I was informed of this months ago.

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