thekingdiddyking Posted January 13, 2013 Posted January 13, 2013 Ok i have installed tekkit on my server i have with mooshroom.net but when i try and join my server i get a message saying "internal exception java.net. socketexception connection reset" every time! what is this about? any help would be massively appreciated as i have been trying to get it to work for days Quote
Djinnii Posted January 14, 2013 Posted January 14, 2013 Okay, I for one am getting tired of this... can you people please start buying server hosting from companies that actually provide the basic support required to get your servers running! Quote
thekingdiddyking Posted January 14, 2013 Author Posted January 14, 2013 Well how was I supposed to know it wouldnt work from the off? If your getting tired off this then piss off and go comment on another thread that you can actually help with Quote
Djinnii Posted January 14, 2013 Posted January 14, 2013 I'm sorry, I'm not jabbing at you so much... but if these people can't even get you to a stage where you can connect to your server... they have no business hosting it and quite frankly, I have to wonder what exactly you are paying them for. And as it happens, I'm going to need a lot more information than that to actually solve your problem. Could you please post the server.log for this error. (up to at least 3 mins before the issue) Quote
thekingdiddyking Posted January 14, 2013 Author Posted January 14, 2013 I have it all installed just when I click items they either vanish or it kicks me out. but its true mooshroom.net support does not exist! Quote
Djinnii Posted January 14, 2013 Posted January 14, 2013 You mean when you use non-vanilla items? And to be honest... if I didn't provide support even the basic support to get my customers up and running, there's no way I can see myself continuing to be able to charge for hosting. After all why pay someone else to do it for you, if they can't even get you up and running properly within the first 2 days. Quote
thekingdiddyking Posted January 14, 2013 Author Posted January 14, 2013 yeah. its been like 6 days now since i have had it Quote
Djinnii Posted January 14, 2013 Posted January 14, 2013 I'd be demanding my money back.... But yeah, sounds like your mods haven't loaded properly if you crash out when you try using an item that isn't present in vanilla minecraft. Quote
thekingdiddyking Posted January 14, 2013 Author Posted January 14, 2013 Support is never there to demand money back. I payed for 3 months in advance too Quote
Djinnii Posted January 14, 2013 Posted January 14, 2013 Then take it up with Paypal/your bank. If they aren't providing the service your paying for, you have a legal right to a refund (at least in the UK you do.) And if you paid with Paypal, the entire process is pretty simple. Remember the Terms of Service and Privacy Policy is as much there to protect you as it is to protect them. (And honestly, if you bought hosting from me for example... I'd personally set your server up for you if you requested it, just to make sure it works as you want it.) Quote
thatonecar Posted January 17, 2013 Posted January 17, 2013 might have been a fake server hoster Quote
thatonecar Posted January 17, 2013 Posted January 17, 2013 so yeah ask them to put spacebukkit on it Quote
thatonecar Posted January 17, 2013 Posted January 17, 2013 then you can check if there a real company Quote
William Elsender Posted January 17, 2013 Posted January 17, 2013 youve got a pretty good leg to stand on too, If youve got at least a tier 2 set up, they offer : Fully Managed - Free Mod, Plugin & World installation They havent done that so you are well within your rights to cancel. If i was you, when you do try a server out, id only do it monthly to make sure everything is fine with the host, then if your happy, changed to a longer contract Quote
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