Canthelp24 Posted October 2, 2014 Posted October 2, 2014 i have had this problem for over a week now and have spent a long time troubleshooting and i have contacted steam for support but they are incredibly slow i have had this problem with Microsoft flight simulator, Norton 360 interface, steam, technic launcher and Photoshop The problem is that when i open some programs they close shortly after opening and says there is a error or doesnt open at all i have checked event viewer and it says the error has to do with ntdll.dll Steam is related because it is a program which is having a problem part of my DxDiag report Machine name: LEON Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144) Language: English (Regional Setting: English)System Manufacturer: Hewlett-Packard System Model: HP Pavilion dv6 Notebook PC BIOS: Default System BIOS Processor: Intel® Core i7 CPU Q 720 @ 1.60GHz (8 CPUs), ~1.6GHz Memory: 4096MB RAMAvailable OS Memory: 4030MB RAM Page File: 3079MB used, 4977MB available Windows Dir: C:Windows DirectX Version: DirectX 11DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 32bit Unicode <span> I also have a Msinfo32 report to send to anyone who wants to help me The error event viewer gives me is Faulting application name: javaw.exe, version: 7.0.210.11, time stamp: 0x515d999d Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24 Exception code: 0xc0000374 Fault offset: 0x00000000000c4102 Faulting process id: 0x3d84 Faulting application start time: 0x01cfddf391c5c2bd Faulting application path: C:Program FilesJavajre7binjavaw.exe Faulting module path: C:WindowsSYSTEM32ntdll.dll Report Id: d018fff7-49e6-11e4-a079-78acc04344b4
Moderators Munaus Posted October 2, 2014 Moderators Posted October 2, 2014 Steam have their own support site, as well as Norton has theirs. For issues with our Technic launcher, make a report on the Tracker and read the Tracker Rules and Guidelines
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