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Bigdig Not Working.

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You seem like a real tech wizard, so I have no trouble trusting you when you say this.

I think he meant it's literally not his firewall/AV (which, by extension, would mean that it's not his computer); so either his account doesn't have permissions to disable them, they're password protected and he doesn't know the password, or he thinks he'll get in trouble for disabling the AV for like a minute.

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