Exspectre Posted June 10, 2014 Posted June 10, 2014 It won't post on Bug Submissions, don't ask I don't know. I have asked this before but the staff was no help. I have tried re-installing it multiple times and I just got the version of java it suggested but still it won't work, nothing happens when I try to open it. Help!
Moderators Munaus Posted June 10, 2014 Moderators Posted June 10, 2014 Okay, back to square one: Why can you NOT post this on the Tracker?
Exspectre Posted June 10, 2014 Author Posted June 10, 2014 I have no idea! I try to post a bug report and then it jusy says error.
Moderators Munaus Posted June 10, 2014 Moderators Posted June 10, 2014 Explain to me in great detail every step you did, including a screenshot of this error. Are you on an app or computer?
Exspectre Posted June 10, 2014 Author Posted June 10, 2014 Wait so I'm not allowed to be helped until I tell you something that isn't relevant to what i'm asking?
Exspectre Posted June 10, 2014 Author Posted June 10, 2014 Is there no support email I can tell because reporting a bug isn't working.
Moderators Munaus Posted June 10, 2014 Moderators Posted June 10, 2014 (edited) I wish to know why a perfectly working Bug Reports section that thousands of users are using daily suddenly doesn't work for you. Give me a valid reason and I'll help you in here instead. "I don't know" is not a valid reason. Explain to me what you are doing to get the error Wait so I'm not allowed to be helped You are being helped now Edited June 10, 2014 by Munaus
Exspectre Posted June 10, 2014 Author Posted June 10, 2014 I put all the information it asks for that I can put it but still it says something along the lines of 'Check our help section or email a Administrator ( Even though that email is no reply)
Moderators Munaus Posted June 10, 2014 Moderators Posted June 10, 2014 So step-by-step: You click the Tracker / Bug Reports -> Technic Launcher -> Start New Issue -> write the report and then when you click "Post New Issue" you receive this error? Screenshot please?
Exspectre Posted June 10, 2014 Author Posted June 10, 2014 The only way I can put the screenshot up is by putting it on a website as a URL which I really can't do. I have only made a website account for technic so I can post this so I don't know if there is a way to put a screenshot directly from my library to the reply.
Moderators Munaus Posted June 10, 2014 Moderators Posted June 10, 2014 You can use imgur.com to paste the image there, then copy the forum link on the right side ( after you pasted the image) and paste the link here. I'll take pity and help here if it turns out that the Tracker is actually bugging on you
Exspectre Posted June 10, 2014 Author Posted June 10, 2014 '> Just to let you know, I did fill in everything it said to but this message still appears.
Moderators Munaus Posted June 10, 2014 Moderators Posted June 10, 2014 strange that you decided to cut out the entire report in the background and just leave this error window visible. So you have no idea which "required field" you left untouched? The java version field? The Operating system?
Exspectre Posted June 10, 2014 Author Posted June 10, 2014 I cut the other bits because personal information was being shown which I didn't realise was there when I screenshotted.
Moderators Munaus Posted June 10, 2014 Moderators Posted June 10, 2014 I understand. I tested this by just typing "fart" as the title and "fart fart" as the report. After I clicked Post I received the same error message. I neglected the java and Operating system fields on the right side. You must write down your java version on the right side and Operating system below it
Exspectre Posted June 10, 2014 Author Posted June 10, 2014 Ya I thought I filled that in last time. Thanks. I just realised that before you said and sent the bug report. So sorry for wasting your time
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