Reset 2FA

[Lunadoz]

Hi,

Sorry for my English, I'm bad French

I do not have access to my account, i have lost my authenticator code and I do not have the backup code.

Can you help me ?

I can provide non-public information if you wish, to prove my identit.

 

This is my account : https://www.technicpack.net/profile/2861188

 

Thank you in advance, Luna

[JaariAtmc]

Simple answer: No

Long answer: Still no.

Its kinda the idea of 2FA codes.

[Lunadoz]

Hi,

I think it's always possible when you prove your identity. In any case, technically it is possible.

Luna

Edited April 17, 2019 by Lunadoz
bad color

[Munaus]

the 2FA is designed so that only you can access your account. This way, even if someone manages to hack our website and steal passwords, they couldn't take your account because your 2FA protects it.

It doesn't matter if you can prove your identity, the admins can't give you the account back because the 2fa prevents them from entering it. Your backup codes was important and your only way in.

Your account is lost if you lost the codes. Your only option is to create a new account and forget the old one, unless you can get the backup codes back somehow.

[Lunadoz]

Hi,

Thanks for your help

Is it possible to transfer the modpack to a friend and then delete the account to recreate it?

Luna

[Munaus]

I have to check that with the staff when they get online. I'm unclear on how far an admin powers can go when it comes to 2fa-locked accounts and modpack transfers.

[Lunadoz]

Hi,

Okay. The modpack has a moderator named CT_Nicolas, I would like to transfer him if possible.

Modpack : https://www.technicpack.net/modpack/official-cookies.823186

Thank you for your time

Luna

[Lunadoz]

Hi,

Sorry but I did not get a return and modpack is not transferred

Luna